TheChinaCar.com

Privacy Policy

Last updated: 2026-10-08

This Privacy Policy explains how TheChinaCar.com ("we", "us", or "our") collects, uses, and protects information when you visit our website or use our tools. By accessing or using our site, you agree to the practices described in this Policy.

1. Information We Collect

  • Account Information: When you register, we may collect your name, email address, and a password to create and secure your account.
  • Query Data: When you use our tools (VIN lookup, pricing, shipping cost, currency converter), we may collect the inputs you provide and your remaining daily query quota.
  • Payment Information: When you purchase a membership, payments are processed by our third-party payment providers (e.g., PayPal). We do not store or process full card details directly.
  • Technical Data: We may automatically collect device and usage information, such as your IP address, browser type, and pages visited, to operate and improve the service.
  • Cookies & Local Storage: We use cookies and browser storage (such as an authentication token in sessionStorage) to keep you signed in and personalize your experience.

2. How We Use Your Information

  • To provide, operate, and maintain your account and our tools.
  • To process membership payments and manage query quotas.
  • To respond to your inquiries and provide customer support.
  • To improve our features, data accuracy, and user experience.
  • To communicate important notices, updates, and, with your consent, marketing information.

3. How We Share Data

  • Third-Party Services: We engage vetted third parties (payments, data providers, infrastructure) that only process data as needed to deliver the service.
  • Legal Requirements: We may disclose information when required by law, regulation, or legal process, or to protect the rights and safety of our users and the public.
  • We do not sell your personal information to third parties.

4. Data Sources & Limitation

  • Some data shown on the platform (such as used-car prices, freight indexes, and reference rates) is sourced from public or licensed third-party sources.
  • This data is provided for informational and reference purposes only and is not a guarantee of a specific transaction price.

5. Cookies & Third-Party Links

  • Our site may use cookie-based analytics to understand usage.
  • Our pages may link to external websites or tools. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.

6. Data Security

  • We implement reasonable technical and organizational measures (such as HTTPS encryption and token-based authentication) to protect your information.
  • No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Data Retention

  • We retain your account and query records only as long as necessary to provide the service, comply with legal obligations, and resolve disputes.

8. Your Rights & Choices

  • You may access, correct, or request deletion of your personal information, and you may disable or clear cookies through your browser settings.
  • To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

9. Children's Privacy

  • Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children.

10. International Transfers

  • As our users span multiple countries, your information may be stored and processed in jurisdictions where we or our service providers operate. By using the service, you consent to such transfers.

11. Changes to This Policy

  • We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised date. Continued use of the service after changes constitutes acceptance.

12. Contact Us

  • If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected].